Colleen Reuland, MS – Director
Phone: (503) 494-0456
Ms. Reuland is the Director of the Oregon Pediatric Improvement Partnership (OPIP), and an Instructor in the Pediatrics Department at Oregon Health & Science University (OHSU). Ms. Reuland serves as the Principal Investigator on a number of quality measurement and improvement projects focused on screening, referral, and care coordination for children at-risk for developmental, behavioral, and social delays, and medical home implementation. She has significant experience working with State Medicaid/CHIP programs and front-line pediatric providers on quality measurement and improvement activities, and has specific expertise and commitment to ensuring these measurement and improvement efforts have a patient-centered focus and that methods are used to engage and partner with patients. Ms. Reuland is also the measure steward contact for the CHIPRA measure focused on developmental screening, and serves as an expert reviewer for The Journal of Developmental & Behavioral Pediatrics.
Previous to her position at OPIP, Ms. Reuland was a Senior Research Associate with the Child and Adolescent Health Measurement Initiative (CAHMI) for fourteen years. While at the CAHMI, she was the lead research associate of activities focused on preventive and developmental services for young children and adolescents, quality measurement and improvement in state Medicaid programs, and provider-level measurement and reporting. Ms. Reuland has served as a consultant to a number of efforts focused on development services such as the Healthy Development Learning Collaborative, Assuring Better Child Health and Development Initiative (ABCD I, II, and III), the Early Developmental Screening & Intervention (EDSI) Collaborative, and the National Improvement Partnership Network (NIPN). Ms. Reuland has a Masters in Science focused on Clinical Evaluative Sciences from Dartmouth College Institute for Health Policy and Clinical Practice. She is married and the proud mother of three children.
Lydia Chiang, MD – Medical Director
Phone: (503) 494-5231
Dr. Chiang is the Medical Director of the Oregon Pediatric Improvement Partnership, and joined the team in November 2016. In addition to her leadership with OPIP, she is also a Pediatrician at OHSU Doernbecher Pediatrics Westside. Dr. Chiang attended Harvard College and Harvard Medical School and received her pediatric training at Johns Hopkins Hospital. She spent nine years practicing general pediatrics in New Jersey prior to joining OHSU in 2011. She has always loved working with children, and enjoys the special relationships she is able to form with pediatric patients and their families. She finds it very rewarding to be the primary care physician for both healthy and medically-complicated patients. In her spare time, Dr. Chiang enjoys being with her husband and two daughters, traveling, reading, and playing board games.
Katie Unger, MPH – Facilitation & Improvement Manager
Phone: (503) 494-1845
Ms. Unger is the OPIP Facilitation & Improvement Manager who provides “at-the elbow’ support to practices on practice transformation and systems level improvement. Ms. Unger was a key facilitator in OPIP’s ECHO project, working with five sites on medical home quality improvement and helping the monthly Learning Collaborative calls. Ms. Unger is also involved with the medical home evaluation data collection and reporting across OPIP, and also has a Master of Public Health in Health Management and Policy.
Eliza “Hayes” Bakken, MD, IBCLC – Physician Improvement Specialist
Dr. Eliza “Hayes” Bakken is a general pediatrician with a background leading primary care medical homes in a Federally Qualified Health Center and now at OHSU. She attended Harvard College and the University of Pennsylvania School of Medicine and completed pediatric residency at UCSF. Her clinical focus is primary care for children facing psychosocial stressors and complex medical conditions. She is passionate about working towards change that will make systems of care more trauma-informed for patients and healthcare teams. In San Francisco she worked extensively on systems changes to better identify and respond to patients and families experiencing violence and helped integrate adult psychiatry into the pediatric setting to better support intergenerational healing. She is excited to join the OPIP team and contribute to its mission of building health and improving outcomes for children and youth in Oregon.
Vicki Wolff, MSW, LCSW – Senior Behavioral Health Improvement Facilitator
Vicki Wolff joined OPIP in June 2021 as the Senior Behavioral Health Improvement Facilitator, working with healthcare, community mental health, and other systems of care to support improvement in services and outcomes for Oregon youth and families. Vicki earned her masters in social work degree at Portland State University and has been in clinical practice since 2000 serving individuals and families within the community and healthcare systems. In her most recent role, she provided operational leadership for specialty integrated behavioral health services and complex care management for youth and adults at Kaiser Permanente. Vicki is excited to join the OPIP team and looks forward to working alongside community partners to build sustainable programs that will improve the quality of life for Oregon and Washington youth and families.
Jessica Wilson, MSW – Behavioral Health Improvement Facilitator
Jessica Wilson joined the OPIP team in September 2021 as a Behavioral Health Improvement Facilitator, working within systems of care such as behavioral and community mental health to improve child health care quality and outcomes for families in Oregon. Jessica has worked with children and families impacted by the child welfare system for more than ten years, from providing family stabilization interventions to young parents to supporting therapeutic level service implementation for agencies and adoptive/foster parents. Jessica earned her masters of social work from Portland State University with an emphasis in social service administration and leadership development, which she has used to support quality improvement efforts throughout child-serving agencies with the goal of delivering trauma-informed, relationship-orientated, and impactful services. Jessica is thrilled to be a part of creating meaningful change in the lives of those who interact with Oregon’s health systems.
Akira Bernier, MBA – Research Associate
Akira Bernier is OPIP’s Research Associate, primarily focused on data and quality improvement for the Integrated Care for Kids (InCK) Model. She joined OPIP in January 2021. Previously, Ms. Bernier served as Quality Improvement Manager at the Oregon Primary Care Association, where she led a program in collaboration with federally qualified health centers to improve a set of quality, patient experience and social needs metrics. Ms. Bernier holds a Green Belt Lean for Healthcare certification, and comes with strong knowledge of quality and process improvement methodologies, human-centered relationship and team building, and strategic project management. She is excited about applying these skills, and enhancing her experience, to focus on upstream mechanisms to support the families, children and communities in Oregon.
Alexandria Cook, BA – Senior Research Assistant
Alexandria Cook is a Senior Research Assistant at OPIP working on project management for Integrated Care for Kids (InCK) and other OPIP projects. She joined OPIP in April 2021. Alex has a B.A. in developmental psychology from Reed College. She has a strong background in coordinating local and national research projects with a variety of stakeholders including parents, teachers, adolescents, and children. Alex has been a Research Assistant at OHSU for the past 7 years, working on projects ranging from the Communication Matrix online community and assessment, to a telehealth social communication intervention for children with disabilities in rural communities. She is committed to offering research and tools to the widest possible audience to support individuals with disabilities in our communities.
Brian Tierney, MA – Program Technician II
Brian Tierney is the Program Technician II for OPIP, and provides project management needs and implementation of all financial and administrative activities for OPIP. He will also be responsible for the management of University, Research (grants), Foundation, and Contracted/Sale of Service accounts. Brian has worked for OHSU for the past eight years, starting in the Specialty Pharmacy Services, and eventually becoming the Referral and Operations Coordinator for NICH (Novel Interventions in Children’s Healthcare). For the NICH program, Brian has helped build several payor relations, helped secure contracts, and built flexible invoicing/billing methods across the Pacific NW, and has also helped facilitate the NICH dissemination effort in the San Francisco Bay Area. Brian is an avid music lover, and graduated from Portland State University, and the University of Louisville with his Master’s Degree in Music. He is excited to continue his work in helping kids with complex medical needs and significant social barriers, receive equitable services, and is committed to helping underserved communities receive that same level of care.
OPIP Parent Partner:
Ms. DeLashmutt is a parent partner on our OPIP team, and brings her important perspective to the planning and implementation of OPIP activities. Ms. DeLashmutt is the parent of a fabulous young girl who loves sports, music, and Fritos, and who experiences complex disabilities and health care needs. She holds a BFA from Montana State University and brings a wealth of experience as a 2007 Oregon Partners in Policy Making graduate. She is currently the Director of the Northwest Down Syndrome Association cross-disability Kindergarten Inclusion Cohort, and is an active participant with Portland Public Schools (PPS) Special Education Advisory Council, and the OHSU Lend Program.