Patient Centered Primary Care Institute (PCPCI) / The Institute
OPIP is honored to be a partner of the Patient Centered Primary Care Institute (The Institute). The Institute seeks to bring together technical experts, health care providers and staff, patient advisors, policymakers, academic centers and others to gather and share valuable practice transformation knowledge and resources.
OPIP’s partnership with the Institure has been in four capacities:
1) Participation in Technical Assistance Expert Learning Network
• In an effort to build capacity for statewide primary care transformation, the Institute brings together professionals who support practices as they work toward the primary care home/medical home model of care.
• OPIP participates in this network, which is designed to allow these entities to share successful strategies with regard to quality improvement and primary care transformation.
2) Webinars, Train-the-Trainer, and Newsletter Blogs
• OPIP has also participated as a trainer on Institute webinars related to shared care plans, developmental screening, and adolescent well-care.
• Webinars are posted on the Institute’s website.
• OPIP staff have also written a variety of Blog Posts that can be found on the Institute’s website. Topics include:
– The Importance of Medical Homes for Children and Youth with Special Healthcare Needs (Feb 25, 2015);
– Supporting Quality Efforts with Maintenance of Certification (Oct 13, 2014);
– Inviting Parent and Patient Partners to be Part of Your Improvement Team (Aug 8, 2014);
– Incorporating the Patient- and Family-Voice in Patient-Centered Medical Home Improvement Efforts (Aug 8, 2014).
3) Facilitation of a Medical Home Learning Collaborative; Design of Pediatric Learning Collaborative Curriculum
• From Jan 2013 – Oct 2013, the primary role of OPIP within the Institute was through the facilitation and design of a learning collaborative of five pediatric primary care sites across the state, focused on Medical Home.
• This involved the design and implementation of three in-person learning sessions, two learning collaborative calls, and monthly practice facilitation and on-site coaching. Additionally, OPIP created an online learning community on QI Teamspace for the practices for tools and dissemination.
– An integral component of the Learning Curriculum as been the involvement of patient and family advisors to serve as keynote presenters, which was accomplished through a partnership with the Oregon Center for Children and Youth with Special Health Needs (OCCYSHN).
• Participants of this project included five urban and rural pediatric primary care practices representing a diversity of sizes and geographic regions in Oregon listed below:
I. Olson Pediatrics, Lake Oswego
II. Treasure Valley Pediatrics, Ontario
III. Westside Pediatrics, Portland
IV. Sanford Pediatrics, Klamath Falls
V. Bay Clinic Pediatrics, Coos Bay
• Through the at-the-elbow support in the form of Practice Facilitation and Coaching, OPIP worked with participating practices to build internal capacity for transformation and improve as patient centered medical homes.
• OPIP facilitators worked with the five practices to understand the unique dynamics of each practice, and use this information through a strength based approach to provide what is needed to move toward improvement. The facilitators also connected practices to peers within and separate from the collaborative, in order to encourage and support shared learning.
4) Patient Expereince of Care Learning Community – Facilitation with Family Medicine Practices
• A second project OPIP was involved in through The Institute was the Patient Expereince of Care (PEoC) Learning Community. This project ran from June 2014 – May 2015, involving six practices from the Willamette Valley Community Health CCO (WVCH) and one practice from Providence Medical Group (PMG Molalla Family Medicine). This Learning Collaborative focused on improving Patient Experience, combined with meaningful use and engagement with the CAHPS Clinician & Group PCMH survey results and Oregon PCPCH Medical Home Standards to enhance patient care. OPIP facilitators provided at-the-elbow support to practices using the Practice Facilitation and Coaching tools and resources mentioned in the section above.
Areas of Improvement Focus for Pediatric Practices with the Institute:
In partnership with the Institute, OPIP helped to facilitate trainings and improvement efforts on the following:
o Quality Improvement skills
o Patient Experience of Care Surveys
o Building Sustainable Quality Improvement Infrastructure
o Preparation/attestation for the Oregon Patient Centered Primary Care Home Program (PCPCH)
o Identifying Children and Youth with Special Health Care Needs (CYSHN)
o Care Coordination & Shared Care Plans
o Involving Parents and Families in Quality Improvement